530 IT & Software Developer jobs in France

TIME RECRUTEMENT jobs

Support Analyst H/F

52 000 - 63 000 €
TIME RECRUTEMENT
Rue de l'Angelus 4, Sonnaz
52 000 - 63 000 €
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
French
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Bac+2/3 en informatique (BTS SIO, BUT, Licence Pro) - Bonne compréhension des applications métiers (ERP, CRM, e-commerce) - Capacité danalyse et diagnostic - Notions SQL, API, flux de données - Maîtrise des outils bureautiques et ticketing (JIRA) - Expérience retail/e-commerce/logistique - Connaissance ERP/CRM - Intérêt pour lIA et la cybersécurité

Responsibilities

- Assurer le support applicatif niveau 1 (évolutif niveau 2) - Traitement des demandes utilisateurs (diagnostic, résolution, suivi) - Support sur les outils métiers (ERP, CRM, e-commerce, WMS/TMS, PIM, BI) - Escalade des incidents et suivi jusquà résolution - Surveillance des interfaces et gestion des incidents de sécurité - Gestion du ticketing (JIRA) et reporting - Enrichissement de la base de connaissances (FAQ, procédures) - Analyse des incidents récurrents et propositions damélioration - Utilisation doutils IA pour optimiser support et documentation - Participation aux tests avant mise en production - Support aux utilisateurs lors des déploiements - Rédaction de scénarios de tests - Assistance sur postes de travail et comptes utilisateurs - Coordination avec les équipes infrastructure

Description


Time Recrutement connects ambitious companies with talents that make a difference. We specialize in identifying rare and high-potential profiles, combining business expertise, a human approach, and responsiveness. In the context of strong growth in e-commerce and retail, our client is reinforcing its IT department around strategic projects including logistics platform V2, Salesforce, and Data & AI. Our team values innovation, shared security, and our four key values: simplicity, commitment, performance, and agility. Join a growing group and actively contribute to its international development! Location: Axe Chambéry / Annecy.
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You can find IT Support Engineer salaries in France here.

How many IT Support Engineer jobs are in France?

Currently, there are 530 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is France a good place for IT Support Engineers?

France is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in France?

FDJ United, AIRBUS SAS, OpenClassrooms, Armée de terre, iscod alternance, AGENCE CADRES, ONERA among others, are currently hiring for Support roles in France.

The company with most openings is iscod alternance as they are hiring for 66 different IT Support Engineer jobs in France. They are probably quite committed to find good IT Support Engineers.