Onsite Support Engineer

- I require proficiency in French, both spoken and written, as well as English. - Familiarity with operating systems is essential, particularly Windows 11. - I expect experience with Microsoft Office 365 Suite and OneDrive for office automation. - You should be comfortable with the use and configuration of laptops, desktops, iPhones, and iPads. - Basic Active Directory management skills are necessary, including creating machine accounts and resetting user passwords. - A foundational understanding of printer hardware maintenance (level 1) is required. - Basic knowledge of IP telephony is important. - Familiarity with Visio system Cisco and Zoom applications is a plus. - Experience with reporting tools, specifically ServiceNow, is required. - A High School Diploma or GED is mandatory. - May require technical certification or an Associate Degree. - Generally, 2-4 years of experience in the area of responsibility is preferred.